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Outpatient Clinics

Patient Service Office

Patients Service Office

  • Ms. Nedaa Helmy, Ladies Clinic Officer
  • Ms. Donia Gomaa, in charge of the men’s clinic
  • Ms. Hala Shaaban Pediatrics Clinic Officer

Missions of the Patients Service Office:

  • Patient reception, opening a file for every individual patient to be presented to the specialist.
  • Update patient data according to the development of the pathological condition.
  • Record the dates and appointments of the patient’s outpatient visits.
  • Respond to inquiries and questions of patients or their families, whether by phone or directly.
  • Explain the rights and duties of patients.
  • Receive patients’ complaints and observations and informing the clinic director or his deputy to work on resolving them.

Outpatient Clinics

Patient Service Office

Name Position
Ms. Nedaa Helmy Ladies Clinic Officer
Ms. Donia Gomaa in charge of the men's clinic
Ms. Hala Shaaban Pediatrics Clinic Officer

Missions of Patients Service Office

Patients Service Office Mission

  • Mission
    • Patient reception, opening a file for every individual patient to be presented to the specialist.
    • Update patient data according to the development of the pathological condition.
    • Record the dates and appointments of the patient's outpatient visits.
    • Respond to inquiries and questions of patients or their families, whether by phone or directly.
    • Explain the rights and duties of patients.
    • Receive patients' complaints and observations and informing the clinic director or his deputy to work on resolving them.
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  • @HorusUniversityEgypt
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