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Outpatient Clinics

Patient Service Office

Patients Service Office

  • Ms. Nedaa Helmy, Ladies Clinic Officer
  • Ms. Donia Gomaa, in charge of the men’s clinic
  • Ms. Hala Shaaban Pediatrics Clinic Officer

Missions of the Patients Service Office:

  • Patient reception, opening a file for every individual patient to be presented to the specialist.
  • Update patient data according to the development of the pathological condition.
  • Record the dates and appointments of the patient’s outpatient visits.
  • Respond to inquiries and questions of patients or their families, whether by phone or directly.
  • Explain the rights and duties of patients.
  • Receive patients’ complaints and observations and informing the clinic director or his deputy to work on resolving them.
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